Social Security scam circulating Kentucky

FRANKFORT, Ky. (WTVQ)-The attorney general’s office says there have been widespread reports of “suspended” Social Security number scams.

A Jefferson County resident recently received the scam call, which appeared to be from an actual Social Security Administration phone number. The scammer claimed the victim’s Social Security number had been suspended due to suspicious activity and to use her Social Security number again she must verify it and other personal information or risk arrest.

The scam was also recently reported by the Muhlenberg County Sheriff’s Office.

Reports of the scam are also occurring across the country, including in Florida, Georgia, Illinois, Michigan, Mississippi and Ohio.

The attorney general’s office of Senior Protection and Mediation asks Kentuckians to follow these tips to help avoid Social Security scams, which can lead to identity and tax refund theft:

  • Hang up on anyone who calls you and asks for your Social Security number, bank account information or credit card number.
  • Know that the SSA is not suspending your Social Security number, nor will they call and threaten you or demand money.
  • Do not trust a caller ID, as scammers use technology to spoof valid phone numbers. To verify any suspicious call contact the real SSA at 1-800-772-1213.

Victims of a Social Security scam may also find out that the scammer used the information collected over the phone to file a tax return and claim a fraudulent refund. The victim only becomes aware of this crime when they are unable to file their own taxes because the scammer already used their Social Security number to file.

Kentuckians who have experienced tax-related identity theft should follow guidance provided on the IRS website, which includes filing a complaint at and placing fraud alerts on credit records.

To report scams to the Social Security Administration’s Fraud hotline dial 1-800-269-0271.

To help Kentuckians stay ahead of scammers Beshear launched Scam Alerts. To enroll in the scam warning system, text the words KYOAG Scam to GOV-311 (468-311) or online at and select text message or email alert.

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