Text 911 service now available in four KY counties

LEXINGTON, Ky. (WTVQ) – If you find yourself in an emergency situation in four Kentucky counties and can’t call 911, you can now send a text.

The city of Lexington announced a new service in Fayette, Jessamine, Garrard and Lincoln counties called “Text to 9-1-1.”

It allows people to send text messages to local 911 call centers and 911 operators to send a text back to the caller.

The service is said to be essential to those who are non-verbal, hard of hearing, deaf or speech impaired.

In addition, it can be used in a dangerous situation, such as domestic violence situation, according to the city.

AT&T, Sprint, Verizon and T-mobile support the service.

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