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The launch of a state public benefit system has drawn criticism from a bipartisan group of Kentucky lawmakers.
State officials have created a "tactical operations center" meant to improve the flow of aid to Kentuckians in need.
A Kentucky Senate committee hearing had an anticlimactic ending after a review of the state's health insurance exchange and Medicaid expansion under the Affordable Care Act.
Kentucky lawmakers who visited a social service office say they found people waiting hours trying to get services restored as the state struggles to fix problems with its public benefit system.
A former state employee says he was fired soon after telling superiors that he feared possible violent reaction over problems with a new public benefits system.
The Kentucky Cabinet for Health and Family Services has launched a new website, Benefind, for Assistance Programs.
The state has launched a new self-service web portal where citizens can apply for assistance.