S&S Tire: Communication is the key

JASON SHADE: I’M JASON SHADE. I’M THE GENERAL MANAGER OF THE S&S TIRE AT BEAUMONT CENTER AND BRANNON CROSSING.
COMMUNICATION IS THE KEY TO HELPING US REPAIR YOUR VEHICLE. WE RELY ON YOU. JUST THINK, YOU KNOW YOUR VEHICLE WAY BETTER THAN WE COULD EVER KNOW YOUR VEHICLE. WHEN IT’S RUNNING CORRECTLY, YOU KNOW EXACTLY HOW IT FEELS AND HOW IT SHOULD FEEL. SO WHENEVER THERE’S A SPEED BUMP OR A DING AND IT STARTS TO MAKE A LITTLE BIT MORE NOISE THAN USUAL, THERE’S PROBABLY AN ISSUE THAT MIGHT NEED TO BE LOOKED AT. THAT’S YOUR VEHICLE SENDING YOU A WARNING SIGN.
USE ALL OF YOUR SENSES WHENEVER YOU’RE CHECKING FOR SYMPTOMS YOUR CAR IS TRYING TO TELL YOU. WHENEVER YOUR BRAKES ARE SQUEAKING … THERE MIGHT BE A DRIP IN YOUR DRIVEWAY. IS THE NOISE CONSISTENT, OR IS IT PERIODIC? DOES IT DO IT AT ALL SPEEDS, UNDER ACCELERATION, OR DECELERATION? WHEN DID THE PROBLEM FIRST START? HOW LONG HAS IT BEEN SINCE YOU’VE ACTUALLY HAD SOMEONE TAKE A LOOK AT IT?
IF YOU’RE NOT DRIVING, MAYBE TAKE A VIDEO OF THE NOISE AND BRING IT IN AND SHOW US. ANY INFORMATION THAT WE CAN GET IS VERY, VERY HELPFUL. IT’LL HELP PINPOINT THE ISSUE AND CUT DOWN ON YOUR TIME SPENT IN THE SHOP. ONCE YOU’RE IN THE SHOP, BE FULLY PREPARED TO DESCRIBE THE PROBLEMS AND SYMPTOMS YOU MAY HAVE BEEN NOTICING. NEVER BE EMBARRASSED TO ASK ANY KIND OF QUESTIONS. THERE IS NO STUPID QUESTION.
THAT IS THIS WEEK’S S&S TIRE TIP OF THE WEEK UNDER THE HOOD.
SPEAKER 2: NOW AT S&S TIRE, BUY FOUR CONTINENTAL OR GENERAL TIRES AND GET FOUR FREE OIL CHANGES.

Categories: Under the Hood

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