Ribbon-cutting held for new Public Safety Operations Center

LEXINGTON, Ky. (WTVQ) – City officials and Mayor Jim Gray cut the ribbon on a new Public Safety Operations Center on Thursday morning.

The new center boasts a number of improvements, including:

  • A modern digital radio system linking E911, Police, Fire, Emergency Management, Corrections, Airport Safety, Fayette County Schools and other government divisions and agencies.
  • State-of-the-art E-911 telephone technology
  • Improved communication among LexCall 3-1-1 (the city’s non-emergency call center), E-911 and Emergency Management offices. Better internal communication leads to better communication with the public and better service.
  • A public safety hub during a disaster with the technology, space and resources to allow for faster, better, more accurate and more appropriate emergency response to citizens.

“We’ve invested in the newest technology, the very latest,” Gray said. “That technology will improve our service when people call 9-1-1 in an emergency and when they call LexCall 3-1-1 to connect with city services. And it will improve our ability to respond to community emergencies, for example a paralyzing ice storm or a tornado.”

Kentucky Emergency Management Director Michael E. Dossett said, “As an integral community in the coalition of the 10 Chemical Stockpile Emergency Preparedness Program counties, Lexington-Fayette is charged with the safety and security of the second largest urban population in the Commonwealth. With the completion of the Operations Center, arguably the last and most important piece of the Program’s communication continuum is now in place.”

This is the first time LexCall, E-911 and the Division of Emergency Management have been housed in the same building. The 32,800 square-foot facility is located at 115 Cisco Road.

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