BBB warns KY residents of internet toy scams

LEXINGTON, Ky. (WTVQ)- Some internet toy sellers are on the “naughty list” after some Central Kentucky residents reported not getting their items.

A Kentucky resident reports to the Better Business Bureau (BBB) that they ended up losing money after trying to get a deal on the popular Fingerlings monkey toy on “Wowjoys.com.”

According to the BBB, the residents tried contacting the sellers about failure to receive the “Fingerling” toy as well as other items, but got no response.

VogueMark Inc., a California based company is behind “Wowjoys.com” and has an “F” rating with the BBB because of unanswered complaints.

The company is also falsely advertising BBB accreditation on its website.

Consumers report that they received confirmation numbers, but when the package didn’t ship on the date promised, the consumer was unable to reach the sellers.

“CaseScene.com” is another site to be aware of.

A Clark County woman says she lost money when ordering a Magical Flying Fairy Flutterbye doll from the site back in November.

“CaseScene.com” also has an “F” rating with the BBB because of unanswered complaints.

While some residents say they never received their ordered items, others claim that “Wowjoys.com” and “CaseScene.com sent knock-offs of the toys they ordered.

Some of the shipments appear to come from China although the addresses listed on the sites are U.S. based.

In order to avoid issues with fraudulent websites while holiday shopping, here are some tips from the BBB.

-Make sure to only make purchases from well-known retailers and if you need a list of accredited sellers, check out BBB.org.

-It’s safer and more reliable to buy items directly from the manufacturer or authorized re-sellers.

-If a website claims to have an abundance of high-demand products in stock when reputable sellers are out, that is a red-flag.

-Everyone likes a good deal, but be careful when the prices seem too good to be true. If prices are unreasonably low, it is often a sign of counterfeit products.