AGs Double Down on Efforts to Stop Scam Calls

Phone, Scam
Graphic Courtesy: MGN Online

FRANKFORT, KY. (WTVQ) – AGs are doubling down on recent, successful efforts with phone companies to stop scam calls.

They are doing this by urging the Federal Communications Commission (FCC) to compel more phone companies to join the fight.

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A coalition of 51 attorneys general is sending comments to the FCC in support of requiring voice service providers to implement a caller ID.

With authentication framework if they fail to implement the framework voluntarily by the end of 2019 and to provide free, default call-blocking programs to customers.

A bipartisan public-private coalition of 51 attorneys general and 12 phone companies last week who reached an agreement to work together to stop illegal and invasive scam calls.

In their comments to the FCC, the coalition of attorneys general states that phone service providers should be required to:

• Offer free, automatic call-blocking services to all customers. The call-blocking services should be based on reasonable analytics and should not block important calls, including
emergency alerts or automated calls that customers have signed up for, like medical reminders or school notifications.

• Monitor network traffic to identify patterns consistent with scam calls and take action to cut off the calls or notify law enforcement.

• Implement caller ID call authentication technology, which will help ensure that telephone calls are originating from secure, verified numbers, not spoofed sources. The coalition
supports the FCC’s proposal to take regulatory action against telecom companies that do not comply with this technology.

• Develop caller ID authentication to prevent robocalls to landline telephones. This is particularly urgent because the people defrauded by scam calls are often elderly Kentuckians who
primarily use landline technology.