Upgrades to LG&E and KU’s online outage map

LOUISVILLE, Ky. (WTVQ) – Louisville Gas and Electric Company and Kentucky Utilities Company said customers can now utilize a new online outage map.

Since its launch in 2010, LG&E and KU have provided near real-time outage data.

LG&E and KU said the new upgrades will include the following:

• Mobile interactive design
• More detailed outage information
• New outage icons
• Updated layout

Just as before, the newly updated map can be saved as an icon on mobile devices to allow for easy access.

The map works in conjunction with the utilities’ other tools including Outage Texting. The Outage Texting feature allows customers with up-to-date mobile information in their registered accounts to report and keep track of the status of their outage by texting 4LGEKU (454358).

LG&E and KU’s outage map app has been revamped to reflect the map’s new changes. Individuals with mobile devices that accept automatic updates will automatically receive the newest version of the outage map app. All other devices will populate an alert message on the outage map screen, notifying them the map is in need of an upgrade. Users can get the map upgrade by downloading the new version from the app store.

You can try out the new outage map after Feb. 14 by clicking HERE.