AAA warns Kentuckians: Extreme cold could lead to costly burst pipes

LEXINGTON, Ky. (ABC36 NEWS NOW) – With temperatures expected to plunge into the single digits this weekend, AAA is urging homeowners to take precautions now—before frozen or burst pipes turn into an expensive headache.

Lori Weaver Hawkins, public affairs manager for AAA Blue Grass, said the unusually frigid forecast could easily catch people off guard.

“This weekend’s frigid weather is, thankfully, not typical for Kentucky winters, so it can catch homeowners off-guard. Temperatures that low can raise havoc not just with vehicles, but with homes as well,” she said. “Knowing how to safeguard your pipes, what to do if your pipes do burst, what your insurance policy covers and how to process your claim is critical.”

AAA says both plastic and copper pipes can freeze quickly when temperatures drop, especially if pipes are poorly insulated or thermostat settings are too low. And even a tiny crack—just an eighth of an inch—can release as much as 250 gallons of water per day, causing major flooding, structural damage and mold.

As the cold weather approaches, AAA is recommending that homeowners review their insurance policies and take steps to prevent—and if needed, respond to—frozen or burst pipes.

AAA’s Tips for Preventing Frozen Pipes

According to AAA, here’s what you can do now to lower your risk:

• Make sure every family member knows where the main water shut-off valve is and how it works.

• Insulate pipes in crawl spaces and attics.

• Seal gaps around pipes, wiring, vents and openings that allow cold air inside.

• Disconnect outdoor hoses and use indoor valves to drain water leading to exterior faucets.

• Let warm water drip slowly from a faucet on an outside wall during extremely cold nights.

• Keep the thermostat at a consistent temperature—don’t turn it down at bedtime. Overnight temperature drops are when pipes often freeze.

• Open cabinet doors under sinks so warm air can reach exposed pipes.

• If leaving home for several days, maintain at least minimal heat to prevent freezing.

AAA’s Tips for When Pipes Freeze

AAA says you may have frozen pipes if you turn on a faucet and nothing comes out. If that happens:

• Try warming pipes with a hair dryer, starting closest to the faucet.

• Never use a hair dryer near standing water, which can cause electrocution.

• Never use an open flame or torch—this can start a fire.

AAA’s Tips for When Pipes Burst

If a pipe does burst, AAA recommends:

• Immediately turn off the main water valve and begin cleaning up water to limit damage.

• Call your insurance company as soon as possible—an adjuster doesn’t need to see the spill before you start cleaning.

• Make temporary repairs and remove soaked carpets or furniture to prevent further damage.

AAA’s Guidance on Handling Home Insurance Claims

To make the claims process smoother, AAA recommends homeowners:

• Create a list of damaged items and take photos.

• Check with your insurance company to understand what your policy covers.

• Save all receipts, including for temporary lodging if you must leave your home.

• Know that most standard homeowner policies cover damage from frozen or burst pipes, ice backups, and structural damage from the weight of snow or ice.

• Ensure the home is completely dried and repaired to avoid mold—since mold can’t survive without moisture.

AAA emphasizes that preparation is key for avoiding costly home repairs during extreme cold spells. Homeowners are encouraged to take steps now to protect their property before temperatures plunge.