Keeneland delays Fall Meet ticket sales to Wednesday morning
LEXINGTON, Ky. (ABC36 NEWS NOW) — Keeneland has delayed the public sale of its 2025 Fall Meet tickets after technical issues disrupted Tuesday’s rollout.
The track announced on Facebook that the sale will now open Wednesday, Aug. 20, at 9 a.m. ET.
“Keeneland extends our sincere apologies for the inconvenience our fans experienced this morning with the sale of Fall Meet tickets,” the post read. “To avoid any further disruption, the public ticket on-sale date has been rescheduled … We value our fans’ continued support and appreciate your patience as we work to ensure a smooth ticketing process.”
The Fall Meet runs Oct. 3–25, and will feature major facility upgrades, including a new East Entrance, reimagined Saddling Paddock, updated Jockeys Quarters, and a new Stakes Winner’s Circle.
Tickets will be available at Tickets.Keeneland.com.
Here is the statement, provided by Kenneland:
“Keeneland, in coordination with our ticketing provider, Etix, issues the following statements regarding the technical difficulties experienced during this morning’s Fall Meet ticket on-sale:
Statement from Etix:
Earlier today, Tuesday, Aug. 19, tickets for the Keeneland Fall Meet went on sale on our platform. Unfortunately, an unexpected server issue created a strain on resources, resulting in errors and delays for many patrons attempting to purchase tickets. Etix values our long-standing partnership with Keeneland, and we extend our sincere apologies to Keeneland staff, patrons and the entire community for this disruption.
Statement from Keeneland:
We sincerely apologize for the inconvenience caused by this morning’s ticketing issues. While the system was unstable, a limited number of customers were able to complete transactions, and those purchases are valid and will be fully honored. Keeneland made the decision to postpone the public ticket on-sale to Wednesday, Aug. 20 at 9 a.m. ET to ensure a reliable experience for all patrons. Etix has since enhanced their web servers and has assured us that they are prepared for tomorrow’s on-sale. We greatly appreciate the patience and continued support of our fans.”
