No walk-up service for unemployment insurance available in Frankfort Monday


FRANKFORT, Ky. (WTVQ)- Last week, long lines of Kentuckians waiting in the hot sun for hours in Frankfort made national headlines, symbolic of the impact coronavirus has had on the economy.

The Office of Unemployment Insurance says it was able to help over 2,300 people last week in-person.

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People in line Friday who didn’t get the chance to be seen will have an appointment Monday, but there will be no other in-person help available.

If you need help with a claim Monday, you should visit or call (502) 564-2900.

“No one in state government will be satisfied until all Kentuckians have received the benefits for which they qualify. The Education and Workforce Development Cabinet is working with the Labor Cabinet to identify additional times and locations for in-person services. When those plans are finalized, we will be certain to alert you,” JT Henderson, Executive Director of Communications at the Education & Workforce Development Cabinet, said.


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Veronica Jean Seltzer joins ABC 36 as Anchor/Reporter. On most weekdays, you will see her reporting the news. VJ hails from a small horse farm outside New York City and most recently comes from South Bend, Indiana where she reported for the CBS and Fox affiliates. VJ holds a Master of Science in Journalism degree from Columbia University and a Bachelor of Arts degree from Tufts University. Her passion for journalism runs deep. It began as she studied graffiti as an ancient form of communication in Athens, Greece. While a student journalist in Morocco, she learned her most important journalistic lesson: good stories are about people. VJ loves life in and around Lexington. She feels most at home among horses and a diverse community of fascinating people. She enjoys reporting during the week and on the weekend she strives to bring her neighbors the news that matters most to them. VJ enjoys going to neighborhood events, exploring, horseback riding, skiing, sailing, and good movies. Look for her out and about in the community! VJ invites you to reach out to her with story ideas or just to say hello! Find her on Facebook at Veronica Jean Seltzer ABC 36, tweet her @VJS_ABC36, or email her at She looks forward to hearing from you!