Georgetown Police Dept. uses new app for non-emergencies


GEORGETOWN, Ky. (WTVQ) – Police in Georgetown have a new tool to help keep people safe.

It’s an app and it’s so new that only a handful of departments across the country are using it.

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The app is called Relay and it’s used for non-emergency calls.

For example, if you see a suspicious person or want to make a noise complaint you would open the app and press the green button at the bottom to submit a report.

You will choose what type of crime you’re reporting and you can submit a picture and details. You can also stay anonymous.

Once you make a submission, someone will respond right away.

“The app runs on my officers computers that they have in their vehicles and it also is running inside dispatch,” said Robert Swanigan, Assistant Chief of Police.

You can monitor the report’s status in the app. Once the case is closed, officers can give you feedback.

Assistant chief, Robert Swanigan says the department got the app because officers weren’t getting to social media tips fast enough.

“We are always looking for ways that we can provide a higher level of service to our citizens,” said Swanigan.

Police say the app launched on Tuesday and there have already been 25 submissions.

“I think anything that increases safety is always a plus. I think this is good use of technology, “said Darrin Burchell, My Old Kentucky Foam Owner.

Anyone who uses the app can see what type of complaints have been made in their area.