AG: 1,400 Auto Plaza USA customers to get money back


FRANKFORT, Ky. (WTVQ) – The Kentucky Office of the Attorney General says more than 1,000 customers who purchased a vehicle from Auto Plaza USA is getting some money back.

According to a lawsuit, between 2012 and 2016, Auto Plaza USA led customers to believe that the price of the vehicle they were sold included all fees and taxes, but then submitted insufficient tax amounts on nearly 1,400 sales transactions. As a result, customers received delinquent tax notices from the state and were left owing tax bills they believed had already been paid through Auto Plaza USA.

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In a judgment in Fayette Circuit Court, Auto Plaza USA and its owners were ordered to pay more than $450,000 to resolve the lawsuit. According to the attorney general’s office, individual refund checks totaling more than $214,000 will be mailed to approximately 700 consumers who paid the delinquent taxes. Another $175,000 will be paid to the Kentucky Department of Revenue to resolve any taxes, fees or penalties still owed by an additional 700 customers.

Auto Plaza USA did not seek renewal of its dealer license and closed in late 2017.