LIHEAP makes changes to speed up application process

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Community Action Council Sign

LEXINGTON, Ky. (WTVQ) – Thousands of families are expected to apply for energy assistance for the coming winter, according to the Community Action Council.

People can begin applying for the council’s federally funded Low-Income Home Energy Assistance Program (LIHEAP) on Monday, November 5.

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The LIHEAP Subsidy program provides a one-time benefit to eligible households to be used toward rising energy bills.

The council has announced that this year it is using an online/mobile scheduling system to save applicants time and eliminate long lines.

Each applicant will be required to schedule an appointment by calling 859-300-6960 or by visiting commaction.org and follow the detailed instructions in order to receive an energy assistance benefit.



The amount of the benefit is determined by income, household size, fuel type and geographic location. An overdue bill or cut-off notice is not required, and families do not have to own their home or pay energy bills directly to be eligible for assistance.

In 2017 the Council’s LIHEAP Subsidy program served more than 2,900 households and spent $333,462 to help keep families warm over the winter.

For more information on energy assistance programs, contact Community Action Council in Lexington, KY at (859) 233-4600.