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LYSSA HIGH: WELCOME BACK TO GOOD DAY KENTUCKY. ANNUAL ENROLLMENT IS THE MOST IMPORTANT TIME OF YEAR FOR PEOPLE TO THINK ABOUT THEIR FINANCIAL NEEDS AND HOW BENEFITS CAN HELP PROTECT THEIR INCOME FROM PLANNED OR UNEXPECTED LIFE EVENTS. HAVING JUST ONE MEANINGFUL CONVERSATION ABOUT YOUR BENEFITS WITH SOMEONE YOU TRUST CAN MAKE THE DIFFERENCE BETWEEN EXPERIENCING SERIOUS FINANCIAL STRESS AND ACHIEVING YOUR MOST IMPORTANT GOALS IN LIFE. SO WHAT SHOULD WE ALL BE THINKING ABOUT AND TALKING ABOUT WHEN IT COMES TO THESE DECISIONS? WELL, MEREDITH RYAN REID IS THE SENIOR VICE PRESIDENT OF METLIFE’S DISTRIBUTION DEVELOPMENT AND BENEFITS DELIVERY ORGANIZATION, AND SHE IS JOINING US TODAY WITH SOME ANSWERS. WELCOME TO THE SHOW, MEREDITH.
MEREDITH RYAN-R: THANK YOU LISA, THANK YOU FOR HAVING ME.
LYSSA HIGH: WELL, THANK YOU FOR BEING HERE. WE HEAR THAT IT IS SPOKEN ABOUT SO OFTEN, BUT WHY IS THE ANNUAL ENROLLMENT SO IMPORTANT FOR PEOPLE TO PAY ATTENTION TO THIS TIME OF YEAR?
MEREDITH RYAN-R: SO IT’S REALLY THE ONE TIME OF THE YEAR THAT YOU CAN GIVE YOURSELF THAT FINANCIAL CHECKUP, UNDERSTAND WHAT’S CHANGED IN YOUR OWN LIFE. YOU MIGHT HAVE A NEW DEPENDENT, A NEW BENEFICIARY, YOUR ADDRESS MAY HAVE CHANGED. IT’S REALLY THE ONLY TIME YOU HAVE TO TAKE STOCK OF ELECTIONS YOU’VE MADE IN THE PAST AND WHAT’S APPROPRIATE FOR YOU MOVING FORWARD, AND IT’S ALSO THE TIME WHEN YOU CAN REVIEW ALL OF THE CHANGES THAT YOUR EMPLOYER IS LIKELY TO HAVE MADE TO YOUR PROGRAMS. EVEN IF YOU HAVEN’T CHANGED A MEDICAL PROVIDER, OR THE PREMIUM DOESN’T LOOK THAT MUCH DIFFERENT, YOU WANT TO MAKE SURE YOU REALLY UNDERSTAND DEDUCTIBLES, COPAYS, MANY OTHER COMPONENTS OF THOSE PLANS, AS WELL AS ADDITIONAL COVERAGES THAT MAY BE AVAILABLE TO YOU NOW THAT ARE REALLY IMPORTANT IN TERMS OF PROTECTING YOUR OWN POTENTIAL OUT OF POCKET EXPENSE WITH THESE NEW HIGHER DEDUCTIBLE PLANS.
LYSSA HIGH: YEAH, EXACTLY. WHAT RESOURCES ARE THERE TO HELP PEOPLE NAVIGATE THEIR ENROLLMENT PERIOD?
MEREDITH RYAN-R: SO MORE RESOURCES THAN EVER. EMPLOYERS HAVE SPENT A LOT OF MONEY AND TIME ON COMMUNICATIONS. WHETHER IT’S AN UPGRADED INTERACTIVE WEBSITE, A COMMUNICATION FIRM THAT SENDS PEOPLE INTO THE WORKPLACE TO HAVE ONE ON ONE CONVERSATIONS. THERE ARE SO MANY DIFFERENT TOOLS PEOPLE HAVE ACCESS TO. ONE OF THE THINGS WE’VE LEARNED FROM OUR OWN MARKET RESEARCH THIS YEAR IS ONE OF THE MOST VALUABLE PEOPLE CAN DO IS HAVE A CONVERSATION WITH SOMEONE THEY LOVE OR TRUST. WHETHER THAT’S A FRIEND, A COWORKER, A FAMILY MEMBER, AND REALLY TRY TO GET A QUICK PERSPECTIVE ON SOMETHING THAT PEOPLE, FRANKLY, DON’T LIKE TALKING ABOUT.
SO WE’VE CREATED THESE VERY SHORT VIDEOS OF REAL PEOPLE, NOT ACTORS, HAVING REAL CONVERSATIONS ABOUT THEIR OWN LIVES, THINGS THAT THEY’VE EXPERIENCED, HOW THEY’VE USED CERTAIN BENEFITS, WHY THEY WERE HAPPY THEY HAD CERTAIN TYPES OF INSURANCE, WHY THEY WISHED THEY HAD INSURANCE THEY DIDN’T HAVE, AND WE PUT IT ALL ON A WEBSITE. IT’S METLIFE.COM/CONVERSATIONS, AND WE THINK IT’S A GREAT PLACE FOR PEOPLE TO START, JUST TO GROUND THEMSELVES IN THESE DIFFERENT TYPES OF BENEFITS AND TOPICS, AND WE HOPE IT HELPS PEOPLE START THOSE CONVERSATIONS ON THEIR OWN WITH FRIENDS AND FAMILY.
LYSSA HIGH: ABSOLUTELY. WHAT A GREAT IDEA. NOW, MEREDITH, ARE THERE TIPS THAT YOU CAN SHARE TO HELP PEOPLE CHOOSE THE RIGHT BENEFITS TO MEET THEIR OWN FINANCIAL NEEDS IN THIS ENROLLMENT PERIOD?
MEREDITH RYAN-R: YES. SO THERE ARE SO MANY TOOLS AND RESOURCES, AS I MENTIONED EARLIER. ONE OF THE THINGS WE’VE CREATED IS CALLED MAKE YOUR MATCH. SO YOU CAN GO INTO THE SAME WEBSITE, METLIFE.COM/CONVERSATIONS, AND YOU CAN EXPLORE DIFFERENT TYPES OF COVERAGE, LEARN A LITTLE BIT MORE, PUT IN SOME INFORMATION SPECIFIC TO YOU TO GET MORE PERSONALIZED ADVICE, AND WE THINK IT’S A GREAT PLACE TO START TO REALLY HELP MAKE IT REAL TO YOU.
LYSSA HIGH: DURING THIS ENROLLMENT PERIOD, WHAT ARE PEOPLE MOST LIKELY TO OVERLOOK?
MEREDITH RYAN-R: I THINK PEOPLE ARE MOST LIKELY TO OVERLOOK COVERAGES OTHER THAN MEDICAL. SO REALLY UNDERSTANDING WHAT KIND OF OUT OF POCKET EXPENSE THEY MIGHT HAVE. LOOK AT A CRITICAL ILLNESS PLAN, AN ACCIDENT COVERAGE. ANOTHER THING THAT’S AVAILABLE TO MANY EMPLOYEES THEY DON’T KNOW ABOUT IS AUTO INSURANCE. WE ALL HAVE TO BUY CAR INSURANCE, MANY OF US HAVE ACCESS TO GREAT DISCOUNTS THROUGH OUR EMPLOYER, AS WELL AS LEGAL PLANS. MANY OF US WOULD NOT KNOW HOW TO HIRE A LAWYER OR WHAT TO DO IF WE NEEDED HELP WITH BUYING A HOME, NEGOTIATING OR SETTING UP A WILL, NAVIGATING THE LOSS OF A LOVED ONE. THERE ARE SO MANY REASONS TO LOOK AT THIS TYPE OF COVERAGE AS WELL, AND MOST PEOPLE DON’T KNOW THAT THEY HAVE IT THROUGH THEIR EMPLOYER.
LYSSA HIGH: ABSOLUTELY. AND WHERE AGAIN CAN PEOPLE GO TO FIND OUT MORE INFORMATION? REAL QUICK.
MEREDITH RYAN-R: METLIFE.COM/CONVERSATIONS.
LYSSA HIGH: AWESOME. MEREDITH, THANK YOU SO MUCH FOR BEING HERE, WE REALLY APPRECIATE IT, AND WE HAVE MORE GOOD DAY KENTUCKY COMING UP. KEEP IT RIGHT HERE.

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