LOUISVILLE, Ky. (AP) – Louisville Gas and Electric and Kentucky Utilities say businesses are being asked in a telephone scam to pay their utility bills over the phone.
The utilities say customers should report the behavior if someone contacts them and claims to represent their utility.
The companies say a caller claims to be a utility employee and asks for immediate bill payment by credit card or prepaid money card. The caller may be using technology to make the incoming phone number appear to be from the utility. The caller then threatens to disconnect electric or natural gas service if the customer doesn’t cooperate.
The utilities advise customers affected by the scam to report it to police. Anyone who receives a suspicious phone call, email or letter should contact the utility to verify communication.
Copyright 2015 The Associated Press.