The center will operate from 9 a.m. to 7 p.m. (EDT) Monday through Saturday until further notice. The Carter Co. center is located at Northeast Kentucky Community Action, 539 Hitchins Ave. in Olive Hill.
Specialists from FEMA and the U.S. Small Business Administration will be on hand to answer questions and provide information on the types of assistance available after the severe storms in July. Survivors who suffered losses in Carter, Johnson, Rowan and Trimble counties can get help with registration, questions about an application or review information needed to process an application.
Before visiting a center, if possible, survivors should register for assistance. Survivors can register by using the following methods:
- Online at www.DisasterAssistance.gov
- By calling 800-621-3362 (TTY 800-462-7585, Video Relay Service 800-621-3362).
Disaster recovery centers are accessible to people with disabilities. The centers have tools to amplify sound, magnifiers and materials in alternative formats along with video remote interpretation and available sign language interpreters. Survivors with a disability, and need an accommodation when visiting the disaster recovery center, should call 502-209-2748 from 8 a.m. to 4 p.m.
The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. Eastern Daylight Time seven days a week until further notice. Multilingual operators are available.
Assistance can include grants for temporary housing and essential home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.