One Georgetown family found packages scattered across their driveway. They don't need to wonder what happened; they caught it all on camera.
"The cameras are to catch criminals, not post men," said Tarry Smith, Georgetown homeowner.
He and wife Jill were expecting packages on Saturday. They got the packages alright, but it's the delivery method that's in question.
"To throw packages out of your vehicle catapult style is a little shocking," said Smith. "I mean even if they don't ring the door bell, what's the harm in walking 4 or 5 more steps?"
The postal worker was tossing a HD Kindle Fire, worth around $400 according to Smith.
Smith said his wife complained to the local post office. He said the representative brushed her off like it wasn't a big deal.
Then Smith's wife posted the footage on Facebook and called it, "Ever wonder why USPS is going out of business?"
ABC 36 news reached out to the U.S. Postal Service. David Van Allen of USPS Corporate Communications wrote the following:
“It is very disappointing and does not represent the kind of service we strive to provide our customers. This matter is currently being investigated to determine the appropriate actions taken with regards to the employee and our customer.”
The Smiths agree they don't want the driver to lose his job.
"What we wanted to come out of this was to make the post office aware that people are watching you," said Smith. Treat them like good customers, like you want to keep them."
Amazon told the smith's if their Kindle stops working in the future they'll send them a new one, using a different carrier.