Owner satisfaction - Lemon Law

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Updated: 3/28/2003 1:53 pm
Lemon laws protect consumers when their newly purchased automobiles have serious defects. Also known as Warranty Acts, these laws grant owners full compensation for their vehicles when certain defects are not corrected within the car's warranty period. Lemon laws vary from state to state, but are generally related to a vehicle's safety or performance. Examples of conditions that may qualify your car for lemon law protection are faulty brakes, engine troubles or a balky transmission. Cosmetic defects, like paint damage, do not qualify for protection. Some states limit reimbursement to cars and trucks, while others include motorcycles and motor homes. If you think your car might be a lemon, it is important to have adequate documentation to help recover your expense. This includes keeping a record of all repairs, making sure the complaints on the repair order are written exactly as described, recording the date, time and odometer reading before repairs begin, and writing down all incidents of breakdowns. Checking the lemon law statutes of your state will also determine if your vehicle qualifies for reimbursement.

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