Will This 'Special Delivery' Become Viral Sensation?

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Updated: 4/21 11:26 pm
One Georgetown family found packages scattered across their driveway.  They don't need to wonder what happened; they caught it all on camera.

"The cameras are to catch criminals, not post men," said Tarry Smith, Georgetown homeowner.

He and wife Jill were expecting packages on Saturday.  They got the packages alright, but it's the delivery method that's in question. 

"To throw packages out of your vehicle catapult style is a little shocking," said Smith.  "I mean even if they don't ring the door bell, what's the harm in walking 4 or 5 more steps?"

The postal worker was tossing a HD Kindle Fire, worth around $400 according to Smith.

Smith said his wife complained to the local post office.  He said the representative brushed her off like it wasn't a big deal.

Then Smith's wife posted the footage on Facebook and called it, "Ever wonder why USPS is going out of business?" 

ABC 36 news reached out to the U.S. Postal Service.  David Van Allen of USPS Corporate Communications wrote the following:

“It is very disappointing and does not represent the kind of service we strive to provide our customers. This matter is currently being investigated to determine the appropriate actions taken with regards to the employee and our customer.”

The Smiths agree they don't want the driver to lose his job.

"What we wanted to come out of this was to make the post office aware that people are watching you," said Smith. Treat them like good customers, like you want to keep them."

Amazon told the smith's if their Kindle stops working in the future they'll send them a new one, using a different carrier.
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Butterball - 4/28/2014 1:25 AM
0 Votes
A similar experience in Albuquerque. I had ordered a motorcycle exhaust system which costs over $500. I was told one day by the neighbor that a box was in my front yard and she saw the postman throw it over the fence (as there was an open gate also). She stated it had been there for two days. Worse thing is we did not live in the best part of town either. When I called the USPS they blew me off. I then went to the main station and the same thing. Also I had ordered an item which shipped and the postal carrier remembers the package and since I was not home she took it back to the postal station. They could not find it and said it was sent back. The business said they never got it back. The USPS screwed me again!!! I used to do mystery shops or audits for USPS, but because of such screw ups and the "I don't care attitude" I am too biased to do any more shops!!! Because they attitude of they are always right and do not care about the customers.

Postalgirl - 4/22/2014 6:04 PM
0 Votes
This is obviously an act of laziness!! The packages are handled way worse inside the building! So package them well with much padding!! The post office won't admit it but it's true. I work there. We have to toss the packages over 5 feet where they land in a hamper for the carriers to take out for delivery. The hamper set up is two deep so the back row ones really get tossed far!!its the truth and just the way it is.
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