People living in the Imperial Mobile Home Trailer Park said they still don’t have water pressure.
Some said they’ve been without water pressure for seven weeks but said construction crews were out all weekend working on pipes.
“Hot water, first time in a month and a half I have hot water,” said Betty Travis as she turned on her kitchen faucet. “Our water pressure is slowly but truly coming up.”
ABC 36 tried to find out why it took so long to get water pressure back to the trailer homes from the Imperial Mobile Homes Offices, who didn’t return our calls Friday.
“He already fixed the problem. You can go check on Imperial and they do have water,” said the woman in the main office who didn’t give her name.
ABC 36 talked with many residents who said they still don’t have water pressure.
We pressed the office for more answers but were directed to call Rapid Investments, their corporate office based in California, then told to leave.
Rapid Investments said they weren’t giving out any information and hung up the phone.
“I don't have water except for one little dribble in the bathtub, the same as it was before, nothing's changed,” said Suzanne Elgin who has lived in the Imperial Mobile Home Park for two years.
Residents said they were told the water pressure won’t be back until spring when weather warms up.
Kentucky American Water said its line and meter on the property are fine; the problem is on the trailer park’s end which is private property.
Lexington Code Enforcement said a new line in the park has to be dug and crews are working to hopefully have water back in a few days.
A man who said he was a contract plumber for the trailer park said the problem was fixed and people don’t have water pressure because they need heat tape.
Travis showed the ABC 36 cameras her heat tape and many other residents said their pipes had recently been replaced or checked.
Some residents are afraid if they speak out, they’ll be evicted.
ABC 36 also contacted the Lexington Health Department to find out if residents need to boil their water for safety. The Health Department said they weren’t notified there was a pipe issue but they are now looking into it. ABC 36 has not heard back.