Jessamine County Students Learn 911 Dispatch Skills

Reported by: Melanie Kendall
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Updated: 5/27 5:54 pm
A first of its kind course in Kentucky is teaching high school students in Jessamine County how to be 911 dispatchers.

The class is meant to get a new generation excited about 911 dispatch as the current employees will be retiring in the next few years.

Students in the class at the Jessamine County Technology Center learned everything about being a professional dispatcher.

The four students in enrolled in the first semester of the course are now certified for the 911 simulation they practiced with.

If the students want to continue on and work in an actual 911 center, they will have to take a state-course but the teacher says this class will give students a leg up.

She said it is also meant to get more people aware of what a dispatcher does and said the calls these students practice with are very similar to calls they could take working at dispatch.

“They’ve heard about every call you can see because they know coming into a dispatch world it's not easy,” said Tammy Cole who teaches the course.  “You’re going to hear bad things; you're going to hear good things.  They need to hear it if they're going to do this job, they need to hear everything.”
Students said they also learned skills to help them be a better member of the community.

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