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Cyber Monday Gets Off to a Busy Start at Amazon

Reported by: Paris Lewbel
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Updated: 12/02/2013 1:42 pm
ABC 36's Paris Lewbel takes you on a special look behind-the-scenes of a warehouse with enough product to fill Madison Square Garden to the roof.


It's Cyber Monday and people are trading long lines and busy deals, for their computers for some of the best deals in holiday shopping.

One of the biggest online retailers, Amazon, is making sure they are prepared. By hiring extra staff and unique planning at Amazon’s Fulfillment Centers across the country, Amazon says they're ready for Cyber Monday and the entire holiday season.

In giant warehouses, the size of several football fields, people and machines work together like clockwork or what Amazon calls, "managed chaos." 

Crews process and ship orders 24-hours a day, 7-days a week to places all over the world. The process moves like well-oiled machine, orders get placed online, digitally processed and sent to a warehouse where items get hand-picked by an Amazon employee, packed and then placed on a network of conveyor belts spanning over two miles long.

But this requires a huge amount of workforce, and nationally Amazon.com is creating more than 70,000 full-time seasonal jobs across its U.S. Fulfillment Centers during the 2013 holiday season. That’s a 40% increase over last year, an Amazon spokesperson says. 

With multiple facilities in the Bluegrass ranging from warehouses and return centers in Lexington to a customer service center in Winchester, thousands of new positions are expected to boost job numbers throughout Central Kentucky. Amazon is already the highest private employer in Kentucky. 

Amazon's Cyber Monday touts deals rolling out every 10 minutes. Amazon says they expect to beat last year’s order record of 26.5 million orders, almost 306 items a second.

Amazon isn't stopping their Cyber Monday deals on Monday. Deals continue for eight more days and even further into the holiday season. Head over to Amazon.com for more. 
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